The new 'wants and fears' system forces people to only play a single specific (and completely impossible) way so there's no more creativity or fun. At this point, it feels like whoever's left on this sinking ship isn't invested in the game anymore and they're so beat down by EA that the actual gaming experience is WAY at the bottom of the priority list.
Then they have to patch it but they don't test the patch so that creates another problem and another and another. They keep pushing things out before they're ready so they're untested and create big problems for everyone. Information, Guides and Announcements for the EA app.